Hardware Engineering & SLAs

Computer Hardware & Maintenance

Maximize hardware uptime and operational resilience. MisrTech delivers enterprise maintenance agreements (SLAs), component diagnostics, on-site technical support, and OEM and compatible spare parts (subject to model and availability) across Egypt.

Maintenance Services

Comprehensive Hardware Care & Support

From individual workstations to critical datacenter servers, our certified hardware engineers ensure your IT equipment functions with optimal reliability.

Annual Maintenance Contracts (SLA)

Tailored corporate agreements with defined response times (4-hour / 8-hour / Next Business Day) and guaranteed uptime levels.

Preventive Maintenance (PM)

Periodic physical cleaning, thermal paste refresh, fan replacements, diagnostics, firmware updates, and stress testing to prevent failures.

On-Site Emergency Support

Rapid deployment of field engineers to your corporate offices or bank branches for on-the-spot troubleshooting and replacement.

Genuine Parts & Upgrades

Warehoused inventory of OEM motherboards, power supplies, RAM, SSDs, raid controllers, and optical units from Dell, HP, Lenovo, and Cisco.

Equipment Supported

Covered Equipment Types

Enterprise Rack & Blade Servers: Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem.

Corporate Workstations & Desktops: High-performance design & financial trading stations.

Laptops & Mobile Computing: Executive laptops, rugged field units, and portable devices.

Storage & Backup Systems: NAS, SAN arrays, tape autoloaders, and disk enclosures.

Corporate Monitors & Displays: Multi-display trading desks and control room displays.

Uninterruptible Power Supplies (UPS): Battery bank maintenance and preventive testing.